Thank you for visiting and shopping at Gone Skiing. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping rate are calculated as follows
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Gone Skiing ships to addresses within the South African Territories, and do NOT ship to APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Gone Skiing is not responsible for any customs and taxes applied international orders. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Gone Skiing is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
For all International orders, we kindly request that you contact us via email at firstname.lastname@example.org in order for us to get a shipping quote as soon as possible, before your purchase is made.
Our Returns & Refund Policy provides detailed information about options and procedures for returning your order.